About InDebted
InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.
Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We’re a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.
Summary of the role:
As the Revenue Operations Manager you'll be accountable for driving revenue growth and operational efficiency across the organisation. You will be responsible for managing our CRM (Salesforce), implementing best practices, optimising sales processes, and providing analytical support to improve decision-making. Reporting directly to the Growth Strategy & New Markets Lead, you’ll work closely with the growth and marketing teams to identify opportunities for process improvements and ensure alignment with our growth objectives. This is a high-impact, hands-on role that requires a proactive, independent individual ready to hit the ground running.
Your key responsibilities include:Salesforce Administration: Manage the day-to-day operations of Salesforce, including user administration, data integrity, reporting, and system customisation.Process Optimisation: Identify, design, and implement process improvements to enhance sales productivity and streamline workflows.Revenue Analysis: Conduct ad-hoc analysis to support revenue optimisation initiatives and provide insights to leadership.Collaboration: Work closely with growth, marketing, finance, and other teams to ensure seamless alignment and execution of revenue operations strategies.Reporting and Metrics: Develop and maintain dashboards, reports, and KPIs to monitor performance and support strategic decision-making, using Salesforce & Hockeystack and ensuring data is accurate. Training and Enablement: Provide training and support, holding the growth team accountable for the use of Salesforce and other tools within our tech stack (Gong, Apollo, Sales Navigator).What We Need From You:Proven experience in a Revenue Operations, Sales Operations, or similar role, with a strong focus on Salesforce administrationIn-depth knowledge of Salesforce, including customisations, integrations, and data management. Salesforce Administrator certification is a big plus.Strong analytical skills with experience in data analysis, reporting, and building dashboards.Demonstrated ability to optimise sales processes and improve operational efficiency.Excellent communication skills and the ability to collaborate with cross-functional teams.Self-starter who can work independently and take initiative.Comfortable in a fast-paced, dynamic environment with a willingness to take risks and drive change.Our benefits
Adaptive working - We’re a remote first team, with office hubs in Australia, the United Kingdom and the United States - with hybrid options determined at team level to foster collaboration and flexibility
Flexible schedules - As a global team working across timezones, we offer flexible working schedules to ensure you’re able to balance work and life
Flexible paid leave - Our trust-based leave model isn’t capped by standard entitlements. This means you can choose how much leave you take and when you take it, while balancing business needs
Remote work set-up - Budget of AUD $750 (or local equivalent) to help you create a working environment that supports your productivity
Work from anywhere scheme - Work from anywhere on a short-term basis (overseas or otherwise away from your usual place of work) for a maximum period of 4 months, so long as there is a reasonable overlap (4-hours) with your team and/or leader in your home country
Gender neutral parental leave - Our global offering for all new parents includes 16 weeks paid leave
Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
