Offer summary
Qualifications:
Previous experience in customer success, Strong grasp of LiDAR technology, Experience in technical support or sales engineering, Familiarity with railway systems preferred, Excellent written and verbal communication skills.
Key responsabilities:
- Facilitate customer journey from implementation to optimization
- Leverage technical knowledge for customized solutions
- Enhance customer satisfaction through support and training
- Identify opportunities for upselling and adoption
- Provide customer insights to improve products