Offer summary
Qualifications:
3-5 years of IT support experience, Proficient in end-user desktop support, Strong communication and organizational skills, Knowledge of relevant network protocols, Experience with Active Directory management.
Key responsabilities:
- Provide technical support and troubleshooting
- Engage in daily phone support for various sectors
- Document client systems and configurations thoroughly
- Assist in setup of new hardware and software
- Handle complex support inquiries and root cause analysis