Business Analyst

Ciklum is looking for a Business Analyst to join our team full-time in Ukraine.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow.

Responsibilities:

• Engage stakeholders and maintain effective collaboration throughout project phases
• Participate in planning and estimating Business Analysis activities across all SDLC stages
• Identify and define business needs, objectives, and requirements
• Apply appropriate elicitation techniques to gather business and technical requirements effectively
• Manage requirements throughout the project life cycle, ensuring quality and traceability
• Use relevant modeling techniques to document requirements based on project needs
• Contribute to defining project documentation structure and information architecture
• Support the definition of the solution roadmap and manage scope to avoid scope creep
• Assist with backlog management, including prioritization and refinement
• Support change management processes and help maintain process continuity
• Collaborate closely with the development team to ensure alignment on requirements
• Facilitate Agile ceremonies and ensure the efficiency of meetings and workflows
• Contribute to continuous improvement of Business Analysis practices and processes

Requirements:

• Bachelor's degree in Business, Information Technology, or a related field
• 3+ years of experience in IT or business improvement roles
• At least 2 years of experience as a Business Analyst, working on technology-enabled business changes
• IIBA CCBA certification (or equivalent) is a plus
• Strong stakeholder management and relationship-building skills
• Experience facilitating analysis workshops with cross-functional teams
• Ability to effectively communicate stakeholder needs and priorities
• Strong problem-solving skills with the ability to analyze and assess complex systems
• Ability to articulate business benefits associated with proposed changes
• Working knowledge of:
• Business process modeling and optimization
• Requirements elicitation, analysis, and management techniques
• Business and data modeling methods
• Change management concepts and procedures
• Experience supporting Business Analysis activities in:
• Custom software development projects
• SaaS, off-the-shelf, and third-party solutions
• Both Agile and Waterfall project environments

Personal skills:

• Effective and comfortable in fluid situations and able to deal with high degrees of ambiguity (initially)
• Positive attitude, can-do mindset, high energy and a self-starter
• A sense of urgency and the ability to work in a fast-paced multi-tasking manner
• Ability to work in an unstructured and high-pressure environment, and bring order to this within their sphere
• Understands and balances long-term (“big picture”) and short-term perspectives
• A high degree of accountability and a track record of delivering on commitments

What`s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, Mental Health programs, as well as financial and legal consultations
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

Discover the pros of 20-year global experience! Join one of the largest IT companies in Ukraine, awarded as one of the top 10 employers in Ukraine by Forbes.

Boost your skills and make a difference with cutting-edge projects, skilled colleagues and the latest tech stacks.

Ciklum has been recognised as a veteran-friendly business by the Veteran Hub in Ukraine.

We're committed to creating a welcoming environment for veterans and developing processes that meet their needs. We value the skills and unique perspectives military veterans can bring to our business and are willing to support their transition to civilian life.

Be bold, not bored!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.