Be essential at Cars Commerce
At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.
No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.
But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.
About the Role:
The Account Executive, Major Accounts will work closely with and provide essential support to the Enterprise Account Executive (EAE), ensuring customer success and retention while remotely assisting with account growth. This role is ideal for those who excel at remote service and collaboration, managing customer relationships with limited in-person interaction. Key responsibilities include:
- Serving as a key contact for customers, focusing on remote customer retention and satisfaction.
- Assisting in managing account portfolios and maintaining revenue targets for various business lines.
- Supporting the sales or referral of Cars Commerce products/services to current customers and new prospects.
- Collaborating closely with the Enterprise Account Executive (EAE) to execute account strategies.
- Preparing reports and audits for assigned accounts, pulling key insights to inform decision-making.
- Identifying and assisting in upsell opportunities, working with the Enterprise Sales Executive (EAE) to close deals.
- Demonstrating strong remote sales techniques and product knowledge to retain and grow accounts.
- Traveling occasionally up to (50%) for client visits as needed.
Please note: We are hiring for 2 openings, one will cover the Midwest, and the other will cover the South.
Qualifications:
- Experience in remote customer service and retention, with a focus on solutions-based selling.
- Ability to work collaboratively with the Enterprise Sales Executive (EAE), contributing to shared goals.
- Comfortable and motivated in a remote work environment, with proficiency in utilizing technology for virtual meetings and presentations.
- Excellent communication, presentation, and relationship-building skills in a remote setting.
- Strong business acumen and ability to understand client needs and industry trends.
- Experience in the automotive industry or digital marketplace is a plus.
Requirements
- At least 3-5 years of remote sales experience, with a proven ability to retain business and identify sales opportunities.
- Bachelor's degree or equivalent experience.
- Consistent track record of achieving sales quotas in a remote environment.
- Prior experience in advertising, SaaS, or software solutions sales is a plus.
Our Comprehensive Benefits Package includes:
- Medical, Dental & Vision Healthcare Plans
- 401(k) with Company Match + Immediate Vesting
- New Hire Stipend for Home Office Set-Up
- Employee Stock Purchase Program
- Generous PTO
-
Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset
- Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day
- Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.
