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Credit Controller

extra parental leave - fully flexible

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Basic bookkeeping and credit control experience, Experience with ERP systems, Strong attention to detail and accuracy, Excellent organizational skills, Strong work ethic and enthusiasm.

Key responsabilities:

Ensure timely payment of invoices
Manage overdue balances and implement action plans
Process payments and maintain cash balance
Run credit checks and set credit limits
Resolve customer queries and disputes

Boxxe Information Technology & Services Scaleup https://boxxe.com/

51 - 200 Employees

HQ: York

See more Boxxe offers

Job description

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.

At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.

How you’ll fit in to the big picture ✨

Working closely within the Finance team and reporting to the Transactional Finance Manager, this role will play an integral part in the management of the cash flow within the business. Boxxe is going through a significant period of change and growth, and in this role you will need the ability to adapt and embrace change in this fast moving organisation.

What you’ll be doing 🎯

Contacting customers to ensure sales invoices have been received and are paid within payment terms
Chasing overdue debtor balances ensuring monthly debtor/cash targets are met, and where poor payment history is identified taking appropriate action, such as introducing payment plans and commencing legal action
Processing of payments received and balancing cash in the bank
Mitigating risk by running credit checks on potential new customers arranging credit insurance where necessary, and setting appropriate credit limits
Assisting customers with any invoice queries they may have – liaising with other internal departments where required to resolve any issues
Forwarding monthly statements to customers to keep them updated on debt collection activities
Production of sales credit notes
Production of weekly cash receipts forecast for cash flow reporting
Building external/internal relationships with customers/colleagues within the business to help resolve customer queries
Prompt resolution of disputes, providing missing copy invoices and arranging customer refunds
Entering customer invoices on to various portals to ensure prompt payment
Mitigating risk by validating all changes to customer details with known contacts or independent verification, such ask checking/verifying new customer shipping addresses
Reporting internally on Aged Debt and customer payment performance
Ongoing monitoring of current customer credit limits, and ongoing sanctions checks

What experience we think you’ll need 🚀

Solid understanding of basic bookkeeping and Credit Control experience required
Experience of working with an ERP system
Attention to detail and accuracy
Strong work ethic, enthusiasm and willingness to learn
Excellent organisational skills with ability to prioritise effectively
Excellent communication and relationship building skills
Ability to be both personable and firm with customers to resolve any issues and collect any money owed
Ability to work under pressure and prioritise own workload
Able to clearly explain financial matters

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices. boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.