Offer summary
Qualifications:
Proven experience in administrative and customer service roles., Excellent written and verbal communication skills., Strong organizational and time management abilities., Proficiency in Microsoft Office Suite., High school diploma or equivalent; further qualifications are a plus..
Key responsabilities:
- Provide administrative support, manage calendars, and handle correspondence.
- Serve as the first contact for customer inquiries via phone, email, and chat.
- Assist with order processing, billing inquiries, and customer issue resolution.
- Maintain accurate records and ensure data integrity and confidentiality.
- Collaborate with team members to enhance processes and customer experience.