Back Office Insurance Support Specialist

This is a remote position.

Schedule:

• 20 hours per week to start and hopefully ramp as need increases; 9 am Bethesda, MD Time onwards
  

Client Timezone: EDT

Client Overview

Join a thriving healthcare organization at the forefront of innovative treatments. This rapidly expanding company specializes in cutting-edge therapies, with a focus on mental health and pain management. As their insurance program grows, they’re seeking dedicated professionals to support their mission of providing accessible, high-quality care to patients.

As a Back Office Insurance Support Specialist, you’ll play a crucial role in streamlining insurance processes for a dynamic healthcare provider. You’ll manage claim submissions, process appeals, and handle complex paperwork using advanced medical billing systems. Your expertise will directly impact patient care by ensuring timely and accurate insurance processing. This position offers a unique opportunity to contribute to the growth of an expanding insurance program while working in a virtual environment.

Responsibilities

• Submit and process insurance claims using Advanced MD system
  
• Handle complex appeals, especially for providers like Cigna
  
• Manage charge submissions and claim follow-ups
  
• Contribute to insurance program expansion and improvement
  
• Respond promptly to insurance-related inquiries
  
• Collaborate with in-house staff to optimize processes
  

Requirements

• Experience in medical billing or insurance claim processing
  
• Familiarity with EHR systems, Advanced MD knowledge a plus
  
• Strong attention to detail and paperwork management skills
  
• Excellent organizational and time management abilities
  
• Understanding of insurance policies and procedures
  
• Adaptability to handle increasing workload
  
• Ability to work independently in a virtual setting
  

Benefits

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job