Slovak Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Slovak Speaking Customer Support Representative to work from the beautiful country of Greece! If you are passionate about providing top-notch customer service and thrive in a multicultural environment, this role is perfect for you.

In this position, you will be the first point of contact for Slovak-speaking customers, addressing their inquiries and providing effective solutions. This role offers an amazing chance to develop your professional skills while enjoying the vibrant culture and stunning landscapes of Greece.

We are looking for motivated individuals who are committed to helping others and eager for a rewarding career experience. If this resonates with you, we would love to hear from you!

Responsibilities

• Serve as the primary contact for Slovak-speaking customers through various channels, including phone, email, and chat.
• Provide accurate information about the company's products and services while efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document customer interactions and feedback accurately in the company's system.
• Collaborate with team members to enhance service quality and the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality and compliance in service delivery.

Requirements

• Fluency in Slovak and English, both written and spoken
• Previous experience in customer support is a plus, but not required
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Ability to work independently and as part of a team
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and suitable home office setup
• A positive attitude and eagerness to learn and adapt
• Flexibility to work various shifts as necessary

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )