Danish Speaking Customer Service for One of the Big Five IT Companies - Athens

Join Patrique Mercier Recruitment, the premier agency dedicated to helping candidates find employment in their native languages abroad. We are excited to offer a thrilling opportunity for a Danish Speaking Customer Service role with one of the Big Five IT Companies in Athens, Greece. This position represents a chance to work in a dynamic and innovative environment, providing support to a global customer base. Our goal is to ensure that your skills and strengths align with the needs of the employer, creating a fulfilling work experience. As a member of this esteemed IT company, you will play a crucial role in maintaining high customer satisfaction levels and ensuring seamless communication. This is not just a job; it's an opportunity to advance your career within an industry leader while experiencing the rich culture and beauty of Greece.

Responsibilities

• Deliver outstanding customer service to Danish-speaking clients through various channels including phone, email, and chat.
• Resolve customer inquiries, issues, and complaints promptly and professionally.
• Maintain detailed documentation of customer interactions for quality assurance.
• Collaborate with team members to improve customer service processes and enhance the customer experience.
• Stay informed about product and service updates to provide accurate information to clients.
• Contribute to a positive and supportive team environment.
• Engage in training sessions to further develop skills and knowledge.

Requirements

• Fluency in Danish and English (both written and spoken).
• A minimum of 1-2 years experience in customer service or a related field.
• Excellent communication and problem-solving skills.
• Ability to manage multiple tasks and work under pressure.
• Familiarity with customer service software and tools would be advantageous.
• Strong interpersonal skills and a team-oriented mindset.
• Willingness to relocate to Athens, Greece and immerse in a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )