Dutch Speaking Customer Care Coordinator - Athens, Greece

Patrique Mercier Recruitment PT is excited to announce a fantastic opening for a Dutch Speaking Customer Care Coordinator in the vibrant city of Athens, Greece! This is a wonderful opportunity for individuals who excel in communication and are passionate about delivering exceptional customer experiences.

As a Customer Care Coordinator, you will be responsible for managing customer inquiries, coordinating service requests, and ensuring a seamless interaction process for our Dutch-speaking clients. If you possess strong organizational skills and have a desire to contribute to a supportive team, we want you to join us in this dynamic role!

Responsibilities

• Serve as the main point of contact for Dutch-speaking customers, addressing inquiries through phone and email.
• Coordinate with other departments to resolve customer issues and enhance service delivery.
• Document customer interactions and feedback for continual improvement.
• Maintain up-to-date product knowledge to assist customers effectively.
• Assist in developing processes to improve customer care operations.
• Support the team in achieving performance targets and service level agreements.
• Participate in training sessions to enhance skills and knowledge.

Requirements

• Fluent in Dutch (both spoken and written) with excellent communication skills.
• Proficient in English to facilitate teamwork and interactions.
• Previous experience in customer care or a related field is preferred.
• Strong organizational and multitasking abilities.
• A positive attitude with a commitment to customer satisfaction.
• Able to work effectively in a collaborative team environment.
• Willing to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )