Offer summary
Qualifications:
Fluency in German and English., Experience in technical support., Strong analytical and problem-solving skills., Proficient in software applications., Able to work in a fast-paced environment..Key responsabilities:
- Provide technical support via phone, email, and chat.
- Troubleshoot and resolve software issues.
- Document customer interactions in the support system.
- Work with development teams for customer feedback.
- Educate customers on software functionalities.