Offer summary
Qualifications:
3+ years in SaaS managing revenue, Experience with enterprise customers, Ability to build long-term customer relationships, Commercial mindset for spotting opportunities, Passion for innovation in customer success.
Key responsabilities:
- Manage and guide customer onboarding and renewals
- Oversight of CSM team development and training
- Collaborate across sales, support, and product teams
- Coordinate resolution of customer issues
- Influence the strategy for customer success