Offer summary
Qualifications:
Native Arabic speaker, Excellent verbal and written English (B2 level), 1 year customer service experience in fashion, Proficient in IT systems and Windows packages, Knowledgeable of fashion brands.
Key responsabilities:
- Provide online customer support via phone, email, and social media
- Support sales by being aware of trends and product availability
- Liaise with partners to ensure delivery schedules are updated
- Display exemplary customer service reflecting brand values
- Act as the voice of Farfetch