Offer summary
Qualifications:
High school diploma or GED required, 2+ years in financial services call center, Experience with credit union services, Proficient in Microsoft Office and banking systems, Excellent verbal and non-verbal communication skills.
Key responsabilities:
- Support members via multiple virtual communication channels
- Resolve member complaints and service problems
- Ensure compliance with policies and regulations
- Promote credit union products and achieve operational goals
- Maintain strong relationships with members and staff