Sales Development Representative

Job description:

• Cold calling the target number of leads provided by management daily to identify prospective and non-prospective customers
• Generating promising leads and enquiries for the sales team to pursue
• Developing and sustaining solid relationships with converted prospects to ensure repeat orders
• Follow up on previous cold calls and company introduction emails as updated in the CRM
• Maintaining the CRM/call log sheet professionally and accurately
• Closing sales deals on enquiries received
• Maintain client relations with existing customers
• Maintaining high quality and professionalism in calls made throughout the day to ensure maximum productivity
• Following the process rigidly given by management to identify prospective and non-prospective clients
• Appropriate and smart usage of provided email templates
• Reporting updates regularly and transparently to Customer Acquisition Manager
• Identifying and suggesting methods to the team to increase efficiency and productivity
• Reporting on non-prospective leads for line managers approval
• Developing an in-depth knowledge of your product and services range, specs and details throughout the process to make optimum product recommendations to the customers
• Continually meeting and/or exceeding daily, weekly and monthly targets in respect to call volumes and sales
• Maintaining connectivity and reachability throughout business hours including being reachable on Saturdays as many customers work on Saturdays as well.
• Ensuring only business use of company provided tools

Experience:

•  Having worked in the UAE in a sales role any time during the last 10 years (minimum experience 1 year)
•  (If no UAE work experience) Cold calling experience (B2B) in a campaign targeting UAE clients

Location:

Remote