Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
We’re looking for a Senior Executive Assistant to join our team at Ro! This is a great opportunity to grow your career in a rapidly scaling organization. The Senior Executive Assistant must be comfortable operating with a high sense of urgency in a fast-paced, ever-changing environment and will be an individual who takes ownership, looks for ways to optimize impact, and genuinely enjoys supporting others in order to make their lives easier, maximize productivity, and enable them to do their best work.
What You'll Do:Manage and optimize calendars for one or more busy executives, including scheduling internal and external meetings, clearing conflicts, and preparing for the week aheadBe a liaison to internal and external stakeholders and provide timely follow-up on requestsUnderstand Ro’s business goals and their implications to our everyday workAssist with preparation for meetings (creating presentations, research, compiling information, etc) and coordinate any follow-up (sending documents, swag, scheduling follow-up meetings, etc) Manage various paperwork/documents/materials as neededArrange travel, including transportation, lodging, and dining reservationsProvide personal assistance as needed such as ordering lunch, booking appointments (doctor, dentist, etc), running errands, and placing personal orders (gifts, flowers, etc)Collaborate with other EA’s to improve existing business operationsPlan and execute team meetings, activities and eventsManage special projectsWhat You'll Bring to the Team:Bachelor’s degree or relevant work experience in a fast-paced environmentExperience managing several busy calendars and proficiency with Google G Suite (Docs, Drive, Calendar, Mail)Strong verbal, written, and interpersonal communication skillsExtreme trustworthiness when handling sensitive, confidential informationExcellent project management skills with the ability to prioritize and juggle multiple tasksStrong stakeholder management—you can effectively manage workload across multiple leaders with ease; you’re not afraid to speak up if something is unclear, unrealistic, or you're experiencing roadblocks; you proactively develop systems for prioritization and communicating statusA drive to identify and execute ways to add value, streamline, or improveResourcefulness, confidence in decision making, and sound judgmentRelentless attention to accuracy and detailA willingness and ability to be accessible when there is an urgent or sensitive matter which is sometimes after working hours or on the weekend We've Got You Covered:Full medical, dental, and vision insurance + OneMedical membershipHealthcare and Dependent Care FSA401(k) with company matchFlexible PTOWellbeing + Learning & Growth reimbursementsPaid parental leave + Fertility benefitsPet insuranceStudent loan refinancingVirtual resources for mindfulness, counseling, and fitnessWe welcome qualified candidates of all races, creeds, genders, and sexuality to apply.The target base salary for this position ranges from $100,000 to $120,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
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