Offer summary
Qualifications:
High school diploma or GED required, Two years of customer service experience, Proficient in Microsoft Office, High-volume data-entry experience, Bilingual in Spanish and English preferred.Key responsabilities:
- Provide comprehensive customer service via phone
- Assist customers with inquiries and problems
- Create/access cases in CRM for issues
- Conduct research to resolve customer inquiries
- Act as liaison to solve service-related problems