Offer summary
Qualifications:
Proven experience as an administrative assistant or customer service representative, Excellent written and verbal communication skills, Strong organizational and time management abilities, Proficiency in Microsoft Office Suite and relevant software, High school diploma or equivalent; additional qualifications are a plus.
Key responsabilities:
- Provide administrative support, managing calendars and handling correspondence
- Serve as the first point of contact for customer inquiries via phone, email, and chat
- Assist with order processing, billing inquiries, and resolving issues professionally
- Maintain accurate records and ensure data integrity and confidentiality
- Collaborate to improve processes and enhance customer experiences