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Payment Manager (PSP)

extra holidays - fully flexible

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Cyprus

Offer summary

Qualifications:

Experience in payment transaction management, Familiarity with Southeast Asia payment solutions, Project management skills, Technical knowledge of payment APIs, Analytical skills for data assessment.

Key responsabilities:

Manage payment processes and PSP interactions
Set up and support payment solutions integration
Lead projects to connect new payment providers
Monitor and analyze transactions for optimization
Coordinate resolutions with technical and support teams

Fidel Partners Marketing & Advertising Scaleup http://fidel.partners/

501 - 1000 Employees

See more Fidel Partners offers

Job description

We are an iGaming company that was founded more than 4 years ago by a group of passionate professionals, and today we are 1300+ people!

We have 10 own brands that are very popular among customers and are focused on Tier 1-3 countries.

Our advantages are IGaming, 10 brands, operations in Tier 1-3 countries, stability, the ability to implement and develop!

Key tasks:

Payment transaction management
Interaction with payment providers.
Optimization of payment processes
Working with returns and disputed transactions
Monitoring security standards.

Responsibilities:
Payment Process Management and Interaction with Payment Service Providers (PSP): Ensuring smooth operation of payment systems for the online casino and betting platform, maintaining reliable cooperation with PSP, taking into account the specifics of the Philippines and Southeast Asia market.
Payment solutions setup, integration and technical support: Includes cards, e-wallets, bank transfers and alternative payment methods popular in Southeast Asia.
Project management for connecting new payment providers and payment methods: Working with API, technical setup and support of new solutions to ensure the availability of local payment methods.
Optimization of conversion of successful payments: Analysis of reasons for failures, development and implementation of measures to increase the share of successful transactions.
Transaction monitoring and analysis: Identification and resolution of problems with payment processing, minimization of risks and prevention of errors, taking into account local features of payment systems.
Payment and Customer Activity Data Analysis: Identifying trends, analyzing user payment behavior in the Philippines and other Southeast Asian markets, developing recommendations to improve financial performance and implement new payment methods.
Coordinating with technical teams of payment solution providers: Resolving issues, optimizing integrations, and maintaining setup documentation.
Coordinating with development, support, and finance teams: Ensuring the integration of payment systems into the overall platform and resolving issues.
Providing high-level support to users on payment issues: Organizing training for employees related to payment processes and coordinating with the support department to resolve customer issues.