Program Manager at Seventh Dimension

Type: Full-Time

Location: Remote

Reports to: President

Travel: 25%

Position Summary:

Responsible for the daily operations of all assigned areas of Seventh Dimension LLC programs and projects. The Director of Operations will rely on extensive contract operations management experience and judgement to execute the vision and strategy of the company. The Director of Operations will manage overall operations and is responsible for the effective and successful management of contract performance, labor, productivity, quality control, and safety. Additionally, the Director of Operations will analyze and anticipate customer needs to ensure proper requirements are managed and delivered with the intent of customer satisfaction, continued program-based business growth, and strong relationships with stakeholders as necessary for favorable program buy-in, acceptance, and success. Travel may be necessary up to 25% of the time.

Duties and Responsibilities:

• Operations
  • Responsible for the overall operation, coordination, and productivity of all operations functions within Seventh Dimension.
  • Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
  • Contributes to operations activities and procedures; and makes recommendations that support company strategic plans, polices and reviews.
  • Manages, reviews, verifies, maintains, and controls related to program/project budgets, forecasts, invoices, reports, inventories, invoices, and work schedules.
  • Manages, directs, motivates, trains, and assists subordinates. Makes personnel evaluations as well as hiring and termination decisions.
  • Communicates and explains goals, concepts, ideas, and opportunities.
  • Anticipates problems and develops solutions, plans, policies, and regulations.
  • Delegates and assigns tasks, projects, and responsibilities.
  • Prepares and maintains required paperwork, reports, and records.
  • Oversees off-site facilities and maintenance.
  • Strengthen team’s effectiveness by training, coaching, and creating an environment that inspires everyone to take personal ownership for achieving business goals.
  • Serve as a company representative on regulatory issues.
  • Organize and run weekly management meetings.
  • Collaborate with the HR department to ensure interests are addressed and devised plans are executed.

• Program/Project Management
  • Oversee all contracts and provide guidance to Project and Program Managers to ensure success
  • Provide and enable project prioritization, management information, financial reporting, resource planning, decision making, and recruitment.
  • Track project activities daily to ensure timelines, scope and budget are managed in line with Seventh Dimensions mission and contractual requirements
  • Serve as primary point of contact for customer issues related to quality of services, customer service, safety mishaps, incidents, and accidents.
  • Communicate customer issues with Seventh Dimension HQ team and devise ways of improving including resolving problems and complaints
  • Coordinates, sets up and runs conference calls (video and telephonically) for Program/Project Management
  • Serve as liaison with teaming partners

• Support Growth Initiatives
  • Establish and maintain strategic business relationships with federal and DoD customers and teaming partners in order to achieve Seventh Dimension objectives and goals.
  • Establish and maintain communications and relationships with existing customers and potential customers
  • Analyze new business opportunities; provide recommendations
  • Write proposal sections as required and assist in managing proposal development and reviews
  • Review RFPs, RFIs, Sources Sought and provide input for a go/no go decision

Minimum Qualifications (Knowledge, Skills and Abilities):

• Must have at least a completed bachelor’s degree from an accredited institution or at a minimum have 15+ years active-duty military management experience.
• Must have 8+ years of Defense Contracting Project/Program Management experience that includes services to government or DoD.
• Demonstrated success of understanding of government contracts and direct experience working with government customers.
• Ability to analyze operational data used to evaluate program metrics and performance that identify trends and opportunities for improvement
• Must be PMP certified or become certified within year of hiring.
• Active SECRET DoD Clearance or ability to obtain
• Excellent verbal and written communication skills
• Ability to speak, read, and write in English
• Proficient MS Teams, Microsoft Office, Microsoft Project, and MS Power BI
• Ability to protect and maintain confidentiality with sensitive information
• Manage multiple tasks simultaneously and in a timely manner
• Communicate effectively with customers and co-workers (oral and written)
• Demonstrate attention to detail

Physical Demands and Work Environment:

While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

DISCLAIMER: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.