Account Manager - Employee Benefits

Job Title: Account Manager - Employee Benefits

Department: Acrisure Digital Solutions

Location: Remote

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary
The Account Manager (AM) is primarily responsible for retaining and growing an assigned book of business within the small market (<50 employees) through exceptional service, meaningful client engagement and providing proactive solutions. In addition, the AM will accurately update employer benefit plan transactions, daily service transactions, rating and related activities in an Agency Management System in a timely manner. The AM will be accountable for:

Responsibilities:

• Pro-actively manage an assigned book of business

• Provide accurate, timely and professional service to assigned customers

• Retain assigned customers and grow relationships where appropriate by providing solutions and leveraging internal and external data to support and educate the customer

• Complete necessary workflows and activities in Agency Management System (AMS) and other applicable software

• Responsible for maintaining accurate data for assigned customers activity in the Agency Management System

• Prepare employee communications for renewals and enrollment period

• Be a student of the business by growing group insurance knowledge through company provided online learning tools as well as industry content and publications

• Develop and maintain carrier relationships and share knowledge with peers and leadership

Requirements:

• Proficient small group employee benefit knowledge

• Effective communication skills as well as strong organizational skills and demonstrated attention to details

• Able to work independently and within a team environment

• Embraces customer success and demonstrates a “can do attitude”

• Proficient in MS Office applications and experience with AMS or related software

• Can manage multi customer related activities simultaneously

Education/Experience:

• College/University degree preferred

• Minimum 2-year group benefits experience

• Demonstrated success managing assigned customer block

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com  or learn more here.

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