Offer summary
Qualifications:
5+ years as a Retention Manager, Experience with DTC/eComm brands, Direct experience in the Supplement category, Proficient in data analysis and trends, Hands-on with CRM systems.Key responsabilities:
- Develop and implement retention strategies
- Analyze customer data for insights
- Manage customer engagement initiatives
- Gather and respond to customer feedback
- Collaborate with marketing and customer service