Sales Operations Specialist

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas.

Our mission is to take away technology headaches allowing our clients to focus on their core business. 

NexusTek’s 375 employees span 43 states to service our growing client base. We have physical offices in Denver, CO, Irvine, CA, New York, NY, and Monroe, CT. 

Working hours 

Monday – Friday 8:00 am - 5:00 pm local buisness hours

Location requirements 

Open to remote, USA 

Why this job is exciting 

The day-to-day work is fast paced and dynamic at an IT Managed Services Provider! You will be accountable for a variety of administrative duties including quotes, data entry, and updating sales opportunities. 

Who you are 

Collaborative and organized Sales Operations Specialist who enjoys problem solving and variety.  You are a skilled communicator on all levels coordinating with internal teams and clients to ensure timely and accurate support.  

You know how to:  

• Work with suppliers and manufacturers to register special pricing deals, quote products, and obtain warranty and software support renewals. Transform this information into an easily understood and actionable quote.
• Coordinate with internal teams during preparation of quotes to address client concerns and questions.
• Provide sales and administrative support in all aspects of sales operations including interaction with sales prospects, clients, and internal teams.  
  
• Assist in overseeing the use of various tools, applications, platforms as well as assisting in the training of the sales teams. 
• Produce data for the sales team, including but not limited to, forecasting, stack ranking, territory management. 
• Ensure the sales team is on track to meet month-end goals.  
• Manage data entry and data quality.
• Utilize advanced knowledge of Excel, data management software, and business intelligence tools. 
• Maintain and update sales opportunities in the ConnectWise program. 
• Successfully work in a remote, work from home environment.

Pay and Benefits 

This is a full-time position located in the United States and performed remotely with some travel.   

Estimated Starting Salary/Wage Range: $25.00 - $27.00 per hour (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)    

In addition to legally required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:  

• Four weeks of annual accrued PTO   
• Seven paid national holidays  
• Medical, dental, vision options   
• Company-paid life insurance, short and long-term disability  
• Voluntary benefits such as critical illness and accident  
• Voluntary Legal Shield and identity theft protection   
• Discretionary annual 401k match plan  
• Generous employee referral bonus plan  
• Employee Assistance Program  
• Access to over 90,000+ courses in ADP My Learning   
• StandOut employee engagement tools  
• Eligible to apply for a Pluralsight license  
• Eligible to apply for NexusTek Technical Academy or Leadership Academy  

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. 

Interview Process 

Below is our typical interview process for this role: 

Application Stage - Thanks for showing interest! 

• Submit your application 
• Complete the Culture Index Survey offered through our application questions 
  • Culture Index is offered in 30 languages - request in your native language! 
  • Link: https://go.cultureindex.com/p/gy5XfUzFMZXuyqVVZ

Screening Stage - Let's get to know each other! 

• Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screening  
• 20-minute recruiter screening to introduce you to NexusTek and get to know what motivates you 

Interview Stage – We’ll dive into your experience more in depth 

• 1-hour interview with the Hiring Manager (virtual) 
• 1- hour interview with a peer team member (virtual) 
• References: 3 professional references with at least one being someone who directly managed you  
• You are welcome to request additional conversations with team members you didn’t get to meet during the process  

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws 

NexusTek participates in E-Verify for all US Employees