Offer summary
Qualifications:
Minimum 3 years in specialty programs, Strong customer service orientation, Preferred 2 years in PBM or health plan, Proficient in Microsoft Office Suite, BS degree preferred.Key responsabilities:
- Educate members on program benefits
- Act as advocate for member concerns
- Maintain expertise in cost containment programs
- Manage timely administration of caseloads
- Foster relationships with external partners