German Speaking IT Support Analyst - Free Relocation To Greece

🌍 Patrique Mercier Recruitment is excited to invite you on a thrilling adventure as a German Speaking IT Support Analyst! If you’re fluent in German, tech-savvy, and ready to embrace a new life in Greece, then this opportunity is just for you. What’s even better? You’ll enjoy free relocation to this stunning destination!

In this engaging role, you’ll be the go-to person for our German-speaking clients, providing top-notch technical support and solutions for various IT challenges. Your mission is to ensure that every customer interaction is not just effective, but also delightful! Picture yourself troubleshooting, problem-solving, and being a tech hero—all while soaking in the beautiful Greek sun.

Let’s embark on this journey together, where work meets adventure and growth!

Responsibilities

• Deliver excellent IT support to German-speaking customers via phone, email, and chat.
• Effectively troubleshoot and resolve technical issues, ensuring quick resolutions.
• Maintain detailed documentation of all customer interactions and issues resolved.
• Work collaboratively with team members to streamline customer inquiries and solutions.
• Stay updated on product knowledge to provide accurate and helpful information.
• Engage in ongoing training to continuously enhance your skills and knowledge.

Requirements

• Proficiency in German and English, both written and spoken.
• A background in IT support or technical troubleshooting is a big plus.
• Strong problem-solving skills and a keen analytical mindset.
• Exceptional communication skills with a flair for customer service.
• Ability to work independently and thrive in a collaborative team environment.
• Familiarity with operating systems, software applications, and networking concepts.
• Competence in using various support tools and systems.
• Meticulous attention to detail and a commitment to outstanding service.
• Willingness to adapt to a dynamic and fast-paced work setting.
• Valid European Passport or ID is required.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras