Offer summary
Qualifications:
Fluent in German, proficiency in English, Previous customer service experience preferred, Strong problem-solving and customer-oriented skills, Excellent communication and interpersonal abilities, Familiarity with customer service software advantageous.
Key responsabilities:
- Deliver exceptional service via phone, email, and chat
- Address and resolve customer inquiries efficiently
- Maintain accurate records of interactions and transactions
- Collaborate with team members to improve processes
- Stay informed about products and services offered