Polish Speaking Customer Support for Online Marketplaces, Greece

Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Polish Speaking Customer Support representative for online marketplaces based in Greece. If you are passionate about e-commerce and committed to delivering excellent customer service, this position is perfect for you!

In this role, you will assist Polish-speaking customers with their inquiries related to the online marketplace, helping them navigate the platform, resolve issues, and enhance their shopping experience. Your role is crucial in providing timely and effective support, ensuring customer satisfaction.

Join a team that thrives on innovation and collaboration while enjoying the rich culture and beauty of Greece. This is an amazing opportunity to grow your career in a fast-paced online environment!

Responsibilities

• Provide exceptional customer support in Polish for online marketplace inquiries
• Troubleshoot and resolve customer issues effectively and efficiently
• Guide customers through the platform and assist with order management
• Document customer interactions accurately in the support system
• Collaborate with team members to enhance the overall customer experience
• Stay updated on product knowledge and marketplace trends

Requirements

• Fluency in Polish and English, both written and spoken
• Experience in customer support, ideally in e-commerce is preferred
• Strong communication and interpersonal skills
• Problem-solving abilities and attention to detail
• Ability to thrive in a fast-paced online environment
• A customer-focused mindset with a commitment to service excellence
• Willingness to relocate to Greece
• Positive attitude and a team-oriented approach

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras