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Technical Integration Lead

fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Experience with Postman, Understanding of Single Sign-on, Prior exposure to API solutions, Experience with SoapUI and Microsoft Office, Background in consulting or technology firms.

Key responsabilities:

  • Design specifications for customer data extracts and reports
  • Manage API change requests and ensure smooth transitions
  • Support investigations of API and data-related queries
  • Ensure exceptional customer service and retention
  • Communicate effectively with CUBE teams for timely deliveries
CUBE logo
CUBE SME https://www.cube.global/
201 - 500 Employees
See more CUBE offers

Job description

Role: Technical Integration Lead 

Location: New York (Remote-first)

Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. 

We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and everchanging world of compliance for our clients. 

At CUBE, we are creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities. We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.

Role mission:

We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.

Responsibilities:

  • Design of specifications for customer data extracts and reports.
  • Design of specifications for customer API change requests.
  • Knowledge gathering with customers to support Single Sign-on requests ensuring a smooth transition.
  • Detailed analysis ensuring no customer data leakage and consistency in output adhering to customer data standards.
  • Support investigation of Single Sign-on and API related queries.
  • Support investigation of data extract/report related queries.
  • Ensure unrivalled customer service and retention, by exceeding expectations and proactively managing any API, Single Sign-on & data extract/report related issues.
  • Able to demonstrate the API on request.
  • Communications with other CUBE teams to ensure any customer requests are delivered on time.

What we’re looking for:

  • Experience with Postman
  • An understanding of how Single Sign-on works
  • Previous exposure with API solutions
  • Experience with SoapUI
  • Experience working with Excel & Word
  • Experience with Atlassian suite
  • Prior experience working in consulting firms and /or technology vendors within financial services would be a distinct advantage

Interpersonal skills:

  • Ability to build trust by doing the right thing and commitment to rigorous professional standards
  • Organised and passionate about building and delivering customer-centric propositions
  • Ability to manage multiple stakeholder communities with varying levels of experience
  • Time management and organizational skills
  • Ability to demonstrate strong collaboration across a wide spectrum of colleagues, including internationally. A proven track record of working with offshore teams would be a major benefit
  • High level of drive, commitment to achieving solutions and ability to work under pressure
  • Intellectual strength / flexibility to rapidly understand complex problems, apply critical thinking, and rationalise these into workable solutions which can then be delivered
  • A demonstrable commitment to diversity and inclusiveness
  • Ability to communicate with customers in a professional manner
  • Nice to have:
  • Coding experience (SQL, Python, Javascript, Shell Commands) is not required but will help to investigate and problem solve.

Our Products:

RegPlatform is a technology platform that streamlines regulatory change management. It provides firms with a one-stop, continuously maintained inventory of global regulations, with effortless horizon scanning, integration capabilities and workflow management. RegPlatform combines industry leading AI technology with expert validated insights to simplify the complexities of multi-jurisdictional regulatory content.

RegBrain allows customers to apply CUBE's AI models directly to their own content, enabling faster release and feedback cycles. Our flagship AI services will be included, spanning structural detection, classification, entity extraction, summarisation, and recommendations. Available to customers and partners as APIs and via a UI.

Why Us?   

🌍 Globally, we are one of a kind! 

CUBE are a well-established market leader within Regtech (we were around before Regtech was even a thing!), and our category-defining product is used by leading financial institutions around the world (including Revolut, Citi, and HSBC).

🌱Growth & progression

Last year we grew by more than 50% and our growth journey is just getting started! We are a dynamic, fast-paced workforce that is always seeking ways to accelerate our people, processes, services and products. We hire ambitious people that want to make a difference, share their ideas, “make it happen” and find better, smarter ways of working. Our future is shaped by our employees, so if you’re someone looking for an opportunity to make a real impact, and progress your career alongside the business, it couldn’t be a better time to join us!

🗣️Internationally collaborative culture

With more than 400 CUBERs across 11 locations in Europe, the Americas and APAC, collaboration is key to our success. We are a diverse workforce united by a shared desire to reshape the world of regulatory compliance and make an impact. We champion sharing knowledge with colleagues from all over the world, in order to deliver the best results.

💡 Innovative breakthrough technology

CUBE is an innovator. We pioneered the use of AI in the field of regulatory change and our state-of-the-art, cutting edge technology is helping financial services firms from all over the world, solve complex compliance challenges. You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that will reshape the world of regulatory compliance.

💻 Work life balance

CUBE is a remote-first business so you will be able to design your home office and choose your own work equipment. We host regular in-person meet-ups as a chance to get-together, share ideas and collaborate with other teams but we are advocates for remote working and we believe working remotely provides freedom to innovate, create and unlock global talent. 

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collaboration
  • Social Skills
  • Microsoft Excel
  • Critical Thinking
  • Customer Service
  • Time Management
  • Verbal Communication Skills
  • Organizational Skills
  • Problem Solving

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