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Desktop Support Engineer - Remote

Remote:

Full Remote

Contract:

Full time

Salary:

24 - 28K yearly

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

Strong knowledge of Microsoft Office suite, Experience in 1st, 2nd, or 3rd line IT support, Good IP networking skills, Ability to troubleshoot Windows system issues.

Key responsabilities:

Support and configure Windows 7/10
Manage and diagnose Microsoft Office 2013
Proactively identify potential problems
Improve internal processes and solutions

Diamond4Jobs Human Resources, Staffing & Recruiting TPE https://diamond4jobs.com/

2 - 10 Employees

See more Diamond4Jobs offers

Job description

Position: Desktop Support Engineer

Location: London / Remote

Salary: £24,000- £28,000 + Bonus according to experience

Due to the organic business growth in recent years for one of our key client, they are looking to recruit a Desktop Support Engineer for their London office.

The Role & Responsibilities

Supporting, configuring and deploying Windows 7/10

Supporting Microsoft Office 2013

Proactively working to improve internal processes

Pro-actively identifying potential problems and issues on customer sites

Identification of potential opportunities to replace or implement new solutions

Key Skills And Experience

Very good English communication skills.

Great customer service skills.

1st, 2nd & 3rd line IT helpdesk support.

Strong knowledge of the Microsoft Office suite.

Self-motivated, well organised.

Good IP networking skills.

Troubleshoot, diagnose and resolve Windows system and software related issues.

Printer setup, management and driver configurations.

This is an opportunity to work for a friendly and supportive small business who use stable, leading technologies and look after its clients professionally and efficiently.

This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you.