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Salesforce Business Analyst - Senior

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

United States

Offer summary

Qualifications:

Bachelor’s degree in business, Engineering or Computer Science., 5 years of experience as a Sr. Business Analyst., 3+ years working within all phases of the Systems Development Life Cycle., 3 years’ experience with the Salesforce platform., Salesforce Administration skills preferred..

Key responsabilities:

Gather and document business requirements from stakeholders.
Translate high-level information into detailed user stories.
Liaison between business stakeholders and technical teams.
Engage in testing cycles and facilitate UAT sessions.
Prepare project-specific documentation and deliver end-user training.

CoreSphere, LLC SME https://www.coresphere.com/

51 - 200 Employees

See more CoreSphere, LLC offers

Job description

Position Summary: The Senior (Sr.) Salesforce Business Analyst is a critical member of our team, responsible for ensuring the successful delivery of our Salesforce Projects. This high-visibility role encompasses a broad area of responsibility within a multi-disciplinary Enterprise-level Salesforce environment. The ideal candidate excels in communication, requirements gathering, and collaboration with peers, users, and stakeholders to deliver high-quality projects.

Daily Responsibilities:

Solicit, gather, evaluate, and document information from various sources and stakeholders during business discovery and grooming
Translate high-level information into detailed requirements and clear, concise user stories with acceptance criteria in JIRA
Map functional business requirements to Salesforce.com features and functionality; develop as-is and to-be process maps
Collaborate with different stakeholders to document business and functional requirements into Epic’s and User Stories, or Business Requirements Documents.
Work as the primary liaison between business stakeholders, operations, and the technical team throughout the project cycle
Engage with Developers, Solution Architects, and other delivery team members to ensure systems meet business needs
Participate in and contribute to conversations around process improvement solutioning and architecture on the Salesforce platform
If needed, can facilitate Agile scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives
Facilitates grooming of user stories and participate in sprint execution,
Engage in testing cycles (UAT, Regression, and system), create Test Plans and Test Cases, and facilitate UAT sessions with business stakeholders.
Manage feedback in the form of enhancements and bugs, ensuring the quality of the solution output
Prepare project-specific documentation and deliverables, including User Guides, Quick Reference Sheets, Train-the-Trainer materials, data dictionaries, communication plans, and training video, as needed
Conduct training sessions for end users
Assess requirements to produce wireframes, visual flows, process diagrams, and/or fit-gap analysis to devise options for solving business challenges
Identify and manage risks, issues, and dependencies, developing plans to escalate and mitigate them effectively

Required Skills and Experience:

Bachelor’s degree in business, Engineering or Computer Science or similar
Minimum work experience: 5 years of experience as a Sr. Business Analyst with end-to-end Salesforce implementation experience
Minimum 3+ years working within all phases of the Systems Development Life Cycle and an Agile driven development environment
Minimum 3 years’ experience with the Salesforce platform configuring sales, service, community clouds, and/or custom Salesforce apps
Experience applying Agile/Scrum methodologies
Salesforce Administration skills are highly preferred
Experience conducting simple to complex Project Demos and Sprint Demos
Excellent listening, oral, written, and presentation skills
Excellent analytical skills, as well as accuracy and attention to details
Experience working in JIRA, Confluence, or other Agile project management tools
Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, Lucid chart, and SharePoint

Desired Skills and Experience:

Excellent interpersonal, listening, oral, and written communication skills
Strong analytical skills with accuracy and attention to detail
Ability to manage multiple tasks in a team-based environment
Experience working with sandbox and production environments
Demonstrated adherence to Salesforce.com best practices
Experience using JIRA or Agile Accelerator
U.S. Federal Government experience

Work Authorization/Clearance: Must be a U.S. Citizen and able to pass a Federal Government background investigation.

Travel Required: No

Interviews: Please be advised that CoreSphere will be confirming each applicant’s identity at the beginning of our video interviews. We will ask you to hold up an official US Government issued Photo ID with scrubbed out privacy information. 

Company Overview: CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, and Systems Integration.

Benefits:

Competitive Pay
Paid Time Off
Sick Leave
Public Holidays
STD/LTD
Health and Dental
401(k)

Employment at CoreSphere is contingent upon clear and clean results of a thorough background check.

CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person's race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.