Offer summary

Qualifications:

Required experience in medical billing, Management background with skilled nursing facilities, Strong knowledge of billing systems and applications, Proficient in Microsoft Office applications, Entrepreneurial and analytical mindset.

Key responsabilities:

On-board and manage SNF billers extensively

Supervise the A/R process for assigned facilities

Manage customer service and client relations

Drive operational strategy and tactical plans

Review aging reports and finalize month-end processes

Job description

Become an Assembler! We are looking for an SNF Billing Supervisor to join our SNF RCM Services team. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

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This is a full time, exempt position reporting to The Director of SNF Financial Services.

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What you'll do

On-Boarding and Management of assigned SNF Billers: Conduct proper training and on-boarding of all new team members and ensure each team member is certified in Account’s proprietary training program. Supervise the A/R Process for each Nursing Home assigned, and ensure the team is proficient in billing practices, which includes submitting billing on time, proper data entry, consistent follow up, and working all aging claims. Ensure the signature cards are up to date with the appropriate signer in the facility
Conducts regular team meetings with team, leadership, and clients to ensure consistency regarding organizational goals and objectives.
Customer Service: Manage customer service which includes client meetings pre and post on-boarding and providing professional service to our clients by ensuring consistent cash flow and customer service for each facility. Act as main contact for all assigned clients, and as a liaison between all internal departments. Prepare and deliver all internal and external reporting to measure customer satisfaction. If needed, immediately escalate any problems to the appropriate person.
Drive the Operational Strategy and Tactical Plan: Include planning and execution for our strategic partnership in skilled nursing, long-term care, and nursing home facility space. Ensure that 99% of billable receivables are collected for assigned facilities
Knowledge Management Ownership: Drive improvements to our knowledge management database and keep stay informed and up to date on billing trends and developments.
Finalize the month-end close process and provide the reporting by the deadline
Review the aging reports with facilities and provide status on balances
Other tasks as needed.

What we're looking for

Required background/ experience in medical billing preferably with Skilled Nursing Facilities.
Management Background and able to navigate through ambiguous environments.
Entrepreneurial mindset.
Exceptional knowledge of common systems and applications.
Ability to work successfully on a team and independently.
Analytical mindset with a problem-solving aptitude.
Ability to hold Billers accountable for their aging reports
Advise Billers on the collections process and relevant industry changes
Ability to escalate concerns to the appropriate person and/or department
Communicate and collaborate with Billers, facilities, and leadership on a consistent basis
Proficient in Microsoft Office (Outlook, Excel, Teams)
Ability to function well in a fast-paced and at times stressful environment.
Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why join the team?

Be part of something special! We are growing both organically and through acquisitions.
Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
Ongoing training and development programs
An environment that values transparency
Virtual and in-person events to connect with your team.
Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office

Required profile