Senior ServiceNow Developer

Classification: Contract-To-Hire

Contract Length: 3 Month CTH

Location: 100% Remote

Job ID

CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care. As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States. Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees. We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

CereCore is seeking a Senior ServiceNow Developer to join our team in Remotely. The Senior ServiceNow Developer will configure and develop solutions on ServiceNow platform and to work with a team to implement and deliver applications and integrations in a fast paced agile project environment. In this role you will contribute to projects including but not limited to: a Customer Service Center portal, Employee Service Portal, clients with go-lives to new integrations to CereCore’s Service Desk that allows us to send incident tickets between CereCore’s Service Desk Analysts and the customer’s Service Desk environment, upgrades to latest version of ServiceNow (both internally and for 3-4 clients), Active Directory integrations and a couple potential projects on the horizon for an app called Customer Service Management within ServiceNow. Have another client with a potential Workday integration coming up and then a couple clients asking for work on the mobile side of the house.

This team supports 4 different managed services clients currently and then CereCore’s internal service support as well. ITSM, Incident, Change, Problem, Asset, CMDB is the core. Then have a couple customers in Strategic Portfolio Management module and did a Field Service implementation last year for a client.

ServiceNow Certified System Administrator Required

Responsibilities

• Collaborate effectively with other ServiceNow team members, end users, clients and administrators to develop solutions and address general updates and configuration changes/requests
• Maintenance and continuous improvement of the processes, standards, policies, working methods, and tools
• Participate in ongoing production support, end user support
• Participate in the execution of testing as part of the Quality Assurance process
• Contribute to documenting processes and procedures
• Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
• Adhere to Agile methodology
• Understand key aspects of the ServiceNow platform: Workflows, Forms, Client Scripts, Business Rules, UI Actions, and Core Configuration
• Deliver ServiceNow integration with other third party systems (BMC Remedy, Solar Winds, Footprints, Managed Engine, and Jira etc.)
• Have deep knowledge of JavaScript, GlideScript, REST, JSON and associated frameworks
• Working knowledge of AJAX, HTML, CSS, and SOAP
• Have experience with AngularJS is a plus
  
  

Requirements

• ServiceNow Certified System Administrator Required
• ServiceNow Certified Application Developer Preferred
• Must be customer focused, with great communication skills
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.