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Associate VIP Account Manager (Larissa)

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Junior (1-2 years)
Work from: 
Malta

Offer summary

Qualifications:

Bachelor's degree in Sales or related field, Strong communication and interpersonal skills, Excellent knowledge of Microsoft Office, Understanding of CRM tools, Problem-solving and negotiation skills.

Key responsabilities:

  • Manage a portfolio of Key Account customers
  • Understand key customer needs and expand relationships
  • Generate new sales for long-lasting relations
  • Assist high-value players at hospitality events
  • Prepare reports of progress using key account metrics
Novibet logo
Novibet SME https://www.novibet.com/
501 - 1000 Employees
About Novibet
Novibet is an established GameTech company operating in Europe and the Americas (Greece, Brazil, Ireland, Italy, Mexico, Chile, Ecuador, Canada, Cyprus, New Zealand), with tech hubs in Greece & and Malta and over 800 employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. We are licensed and regulated by HGC, MGA, ADM, and Irish Revenue Commissioners. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends, while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities, as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward. Join our universe today and elevate your career.
See more Novibet offers

Job description

Novibet is looking for the next Associate VIP Account Manager based in Larissa, to join our Noviverse.

Novibet, founded in 2010, is an established GameTech company that operates in Europe (Greece, Cyprus, Italy, Ireland), the Americas (Canada, Brazil, Mexico, Chile, Ecuador), and New Zealand. With offices in Greece, Malta, and Brazil, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base.

As an Associate VIP Account Manager, you will be responsible for managing key accounts, maintaining  long-term relationships, and maximizing sales opportunities within them.

The role

  • Manage a portfolio of Key Account customers
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Play an integral part in generating new sales that will turn into long-lasting relationships
  • Provide assistance to high-end, high-value players and attending to hospitality events
  • Work closely with internal teams, in order to serve high-value customers and provide a VIP customer experience
  • Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

Requirements

  • Bachelor's degree in Sales, Marketing, Business Administration or a related field
  • Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
  • Excellent knowledge of Microsoft Office
  • Understanding of CRM tools
  • Ability in problem-solving and negotiation
  • Previous experience as an Account Manager, or in Customer Care will be considered as a plus

Benefits

At Novibet, we do value our people! Our team consists of passionate and highly aspirated professionals who strive for innovation daily! We support everyone to rise and reach their highest potential within a fun, fast-paced and challenging working environment!

We are proud to offer our team the following:

  • Competitive remuneration and benefits package including bonus scheme
  • Recognition and reward programs to recognize your achievements and contributions
  • All the gear you need to support your everyday work life
  • A lot of special celebrations, sports and well-being events and team bonding activities
  • Supportive team – friendly, international and multicultural environment
  • Focus on our people’s career development, empowering our team with internal rotation continuous feedback and training

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer Relationship ManagementMarketingCustomer Relationship Management (CRM) SoftwareAccount Management

Other Skills

  • Microsoft Office
  • Sales
  • Customer Service
  • Verbal Communication Skills
  • Social Skills
  • Negotiation
  • Business Administration
  • Problem Solving
Are you interested?

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