Finnish Speaking Remote Support roles for IT Solutions in Greece

Are you a Finnish speaker with a passion for IT solutions? Patrique Mercier Recruitment PT is thrilled to offer Finnish Speaking Remote Support roles for IT Solutions based in Greece! This is your opportunity to work in a rewarding role while enjoying the flexibility of remote work, all while experiencing the rich culture and beauty of Greece.

In this position, you will provide remote technical support to Finnish-speaking clients, assisting them with a range of IT solutions. Your primary responsibilities will include troubleshooting issues, guiding users through technical challenges, and ensuring a seamless experience. If you are tech-savvy and enjoy helping others resolve their IT needs, this role is ideal for you. Join our committed team and take advantage of working in a dynamic environment while being based remotely!

Responsibilities

• Provide exceptional remote technical support to Finnish-speaking customers.
• Diagnose and troubleshoot IT issues through various communication channels like phone, email, and chat.
• Deliver clear and effective solutions to customers to enhance their experience.
• Monitor and document customer interactions for quality assurance and improvement.
• Maintain up-to-date knowledge of IT solutions to effectively assist clients.
• Collaborate with team members to achieve high levels of customer satisfaction.
• Engage in ongoing training to keep skills and knowledge current.

Requirements

• Fluent in Finnish (both spoken and written) with excellent communication skills.
• Proficient in English, both spoken and written.
• Experience in technical support or related field is an advantage.
• Strong problem-solving skills and the ability to manage diverse IT inquiries.
• Ability to work independently in a remote setting while collaborating with a team.
• A positive attitude and a genuine interest in helping customers.
• Willingness to work in a flexible environment that supports remote work.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )