Job description

Patrique Mercier Recruitment is offering an exciting opportunity for Norwegian Speaking Customer Service representatives with fully paid relocation to the vibrant and picturesque Greece! This role is ideal for individuals looking to enhance their customer service skills while enjoying a new culture and environment.

As a key part of our team, you will assist Norwegian-speaking clients with their questions and issues, providing exceptional support and ensuring a positive customer experience across multiple communication channels.

Join us in this dynamic role and be a part of a diverse team that values collaboration, personal growth, and the cultural richness of Greece.

Responsibilities

Engage with Norwegian-speaking customers, addressing their inquiries and providing solutions.
Deliver outstanding customer service through phone, email, and chat interactions.
Effectively manage and resolve customer complaints in a timely manner.
Keep detailed records of customer interactions and follow up on necessary actions.
Work with colleagues to maintain high standards of customer satisfaction.
Stay updated with the latest company products and services.
Follow established procedures and quality assurance standards.

Requirements

Fluency in Norwegian and English, both spoken and written.
Previous customer service experience is a plus, but not mandatory; comprehensive training is provided.
Strong verbal and written communication skills.
Customer-centric attitude and effective problem-solving abilities.
Motivated to succeed in a fast-paced, team-oriented environment.
Attention to detail and a commitment to service excellence.
Basic computer skills and proficiency in common office software.
Willingness to relocate and work in Greece.
Valid European Passport or ID.

Benefits