Job description

Are you a Finnish speaker with a knack for technology and a desire to assist others? Patrique Mercier Recruitment PT is excited to present positions for Finnish Speaking Technical Support Representatives in Greece! This is a fantastic opportunity for those looking to engage with customers and provide exceptional technical assistance while experiencing the rich culture and beauty of Greece.

In this role, you will be responsible for delivering outstanding technical support to our Finnish-speaking clientele, helping them navigate technical issues and providing effective solutions. If you're ready to enhance your career while exploring a vibrant new environment, we invite you to join our dedicated team!

Responsibilities

Offer high-quality technical support to Finnish-speaking customers through various channels, including phone, email, and chat.
Troubleshoot and resolve a variety of technical issues while ensuring customer satisfaction.
Communicate solutions clearly and guide clients through the troubleshooting process.
Maintain up-to-date knowledge of the company's products and services to assist customers accurately.
Document customer interactions and feedback to help improve service quality.
Collaborate with team members to ensure a seamless customer experience.
Participate in training sessions to enhance your skills and knowledge continuously.

Requirements

Fluent in Finnish (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Previous experience in technical support or customer service is a plus.
Strong troubleshooting and problem-solving abilities.
Ability to work effectively in a team and independently.
Positive attitude with a commitment to providing exceptional customer service.
Openness to relocating to Greece and embracing a new cultural experience.

Benefits