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Deal Desk Manager - EMEA & APJ

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Canada

Offer summary

Qualifications:

3-5 years of sales operations experience, Proficiency in Excel, Salesforce, CPQ tools, Strong analytical and problem-solving skills, Capable of managing cross-functional communications, Experience with enterprise SaaS and complex deals.

Key responsabilities:

Collaborate with Sales and Legal on contract negotiations
Guide sales on pricing and contract options
Lead initiatives for scalable deal processes
Support sales rep with quote creation in CPQ
Provide enablement to new Sales team members

BigID Computer Hardware & Networking Scaleup https://www.bigid.com

201 - 500 Employees

See more BigID offers

Job description

Who we are:

BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and governance. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for:

BigID Named Hot Company in Artificial Intelligence and Machine Learning at the 2024 Global InfoSec Awards
Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies
CRN 100 list named BIgID as one of the 20 Coolest Identity Access Management And Data Protection Companies Of 2024 (2 years running)
DUNS 100 Best Tech Companies to Work For in 2024
Top 3 Big Data and AI Vendors to Watch' in the 2023 BigDATAwire Readers and Editors Choice Awards.

At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration.

Who we seek:

We’re looking for our first Deal Desk team member outside of the US, a Deal Desk Manager to support our EMEA & APJ Sales team, reporting to the Director, Deal Desk. Our Deal Desk team is based remotely. As a Deal Desk Manager, you will be responsible for scaling our deal-closing process and analyzing deal outcomes. Our ideal candidate is someone who has sales operations experience and can work in a fast-paced environment at a quickly growing company.

What you’ll do:

Collaborate with Sales and Legal through the contract negotiation process and make process improvement recommendations to create efficiencies
Act as an advisor to the field on new business and renewal offers. You will work closely with the CRO and finance teams on preferred deal structure and will guide sales on pricing and contract options
Guide sales and CSM teams on all renewal and new business deal items, advise the team on contract options and help the team close deals more quickly
Support sales reps through quote creation in CPQ, including ensuring that contract terms accurately reflect the company’s interests
Provide enablement to new joiners to the Sales team to help accelerate productivity
Lead process improvement initiatives to support scalable deal processes
Be the subject matter expert for the Sales team regarding our Finance policies, and ensure accurate reporting of financial metrics including ARR and revenue
Partner with the product, security, and privacy teams on various cross-functional projects

What you’ll bring:

3-5 years of experience working with sales teams in a deal desk, sales operations, or sales support role
Excellent communication (verbal & written) skills and the ability to manage cross-functional team communication
Demonstrated attention to detail and organization skills
Strong analytical, quantitative, and problem solving skills
Shines in a fast-paced environment and is self-motivated to deliver results
Experience in developing processes & procedures for scale, including change management
Experience with enterprise SaaS and complex deal structure
Experience with Excel, Salesforce, and CPQ tools (Salesforce, Zuora, Subskribe, etc.)

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

Care - We care about our customers and each other
Do - We do what it takes to make a positive impact
Try - We try our best and we don’t give up
Shine - We shine and make it our mission always to stand out

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

Equity participation - everyone shares in our success
Flexible work arrangements
Other compulsory benefits based on country of residence

#LI-Remote

#LI-YD1

BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here.

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