Offer summary
Qualifications:
2-3 years of experience in infrastructure or network support, 2 years of experience with Hyper V or VMware and RDS, Proficient in Windows Server 2012 and higher, Linux distributions, Knowledge of ticket management tools like Zendesk or Jira, Desirable ITIL or Microsoft certification.
Key responsabilities:
- Provide technical support for infrastructure and applications
- Manage backups and storage solutions using Veeam or Acronis
- Prepare monthly performance reports for clients' infrastructure
- Implement improvement processes and propose technology enhancements
- Collaborate with multicultural teams