Offer summary
Qualifications:
Fluent in Spanish and English, Prior experience as a CSR, Exceptional phone and customer service skills, Team player with a positive attitude, Reliable internet and computer required.Key responsabilities:
- Assist clients with insurance needs via calls
- Provide support for various U.S. insurance inquiries
- Manage Notices of Cancellation and follow-ups
- Answer questions regarding policy coverage and payments
- Collaborate to maintain high customer satisfaction