Offer summary
Qualifications:
1 year customer service experience, 1 year call center or office experience, High school diploma or GED preferred, Technical savvy using multiple systems, Strong phone communication skills.Key responsabilities:
- Address customer questions via phone, email, chat.
- Manage large amounts of inbound calls timely.
- Identify customer needs and provide solutions.
- Participate in efforts to maintain quality.
- Maintain confidentiality and security at all times.