Offer summary
Qualifications:
High School Diploma or equivalent required, Minimum 2 years experience in medical collections, 3 years experience within a call center environment, Experience with Medicare, Medicaid, and third-party insurance required, Intermediate knowledge of Microsoft Excel.
Key responsabilities:
- Collect correct payments while minimizing complaints
- Utilize billing systems to identify past-due claims
- Make collection calls on overdue accounts
- Update payment plan tracking documents daily
- Serve as customer service contact for inbound calls