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Customer Support Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Philippines

Offer summary

Qualifications:

Minimum 3.5 years experience in lead generation, Proficiency in CRM software like Salesforce or HubSpot, Strong organization and time management skills, Familiarity with online research tools, Excellent written and verbal communication skills.

Key responsabilities:

Identify and develop new business opportunities
Generate and qualify leads for sales pipeline
Maintain accurate CRM entries on leads
Conduct market research on target prospects
Engage with prospects through cold calling and emails

Outsourcey Hrtech: Human Resources + Technology Scaleup https://www.outsourcey.com/

51 - 200 Employees

See more Outsourcey offers

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Job Requirements:

Minimum of 3.5 years proven experience as a Lead Generation Specialist or in a similar role.
Strong organizational and time management skills.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and lead generation tools.
Strong research skills and familiarity with online research tools and databases.
Excellent written and verbal communication skills.

Core responsibilities:

Identify and develop new business opportunities through various channels, including online research, social media, and industry events.
Generate and qualify leads to build a strong sales pipeline.
Maintain and update the CRM system with accurate and detailed information on leads and prospects.
Conduct thorough research on target prospects, including company information, key decision-makers, and potential business needs.
Identify key contacts and decision-makers within target organizations.
Analyze market trends and industry information to identify potential leads and opportunities.
Conduct outbound engagement activities, including cold calling, emailing, and social media outreach, to connect with prospects and generate interest in our products and services.
Craft personalized and compelling outreach messages to capture the attention of potential clients.
Schedule and book qualified sales appointments for the onshore sales team.
Coordinate with the sales team to ensure a smooth handover of leads and appointments. Track and report on lead generation and appointment setting activities.

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!