Personal Assistant

This is a remote position.

• 20 hours/week, flexible
  

Client Time: Montreal, CA

Client Overview

Join a thriving e-commerce venture based in vibrant Quebec, Canada. This growing business leverages cutting-edge platforms like Shopify to deliver exceptional products and services to a diverse, bilingual customer base. As they expand their reach, they’re seeking a talented individual to support their mission of providing top-notch customer experiences and streamlined operations.

Dive into a dynamic role as a Virtual Assistant for an innovative e-commerce company. You’ll be at the forefront of customer interactions, managing inquiries while maintaining the brand’s unique voice. This position offers a blend of customer service excellence, administrative prowess, and creative problem-solving. You’ll have the opportunity to contribute to various aspects of the business, from crafting engaging emails to conducting vital research. If you’re passionate about e-commerce, fluent in English, and thrive in a fast-paced, evolving environment, this role offers exciting growth potential and the chance to make a significant impact.

Responsibilities

• Provide stellar customer service in English, addressing inquiries promptly and professionally
  
• Manage email communications, capturing the company’s distinct tone and style
  
• Conduct comprehensive research on business-related topics and market trends
  
• Assist with Shopify store management, including basic updates and maintenance
  
• Contribute to SEO optimization efforts to enhance online visibility
  
• Handle diverse administrative tasks, supporting smooth business operations
  
• Potentially create basic graphics using Canva for various business needs
  
• Adapt to evolving business needs, taking on new challenges as they arise
  

Requirements

• Fluency in English (written and spoken) is essential, French is a plus
  
• Exceptional communication skills with a keen eye for detail
  
• Ability to understand and replicate specific brand voice in written communications
  
• Familiarity with e-commerce platforms, particularly Shopify
  
• Strong research skills and analytical thinking
  
• Self-motivated with excellent time management abilities
  
• Proficiency in standard office software and online tools
  
• Basic understanding of SEO principles
  
• Familiarity with Canva or similar design tools is a plus
  
• Flexibility to grow with the role and take on additional responsibilities
  
• Reliable internet connection and comfortable with remote work environment
  

Benefits

• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job