Job description

Patrique Mercier Recruitment is at the forefront of connecting multilingual candidates with exciting job opportunities abroad. We specialize in multiple industries, and we are thrilled to announce a new opportunity for a Danish Speaking Customer Service role with a popular streaming platform, based in Greece. This role is perfect for individuals who are passionate about customer service and entertainment, and who are looking to immerse themselves in a vibrant new culture. As a representative of a leading streaming service, your primary responsibility will be to ensure unmatched service for Danish-speaking customers. Our agency, part of The House of Mercier, is dedicated to matching candidates with the right employers while supporting you throughout your relocation process. If you are eager to contribute to a well-known brand and thrive in a dynamic environment, we encourage you to apply!

Responsibilities

Deliver outstanding customer support to Danish-speaking users via phone, email, and chat.
Assist customers with inquiries, troubleshooting issues, and account management.
Provide tailored solutions to enhance user experience and satisfaction.
Keep track of customer feedback and work towards service improvement.
Collaborate with team members to resolve more complex issues efficiently.
Stay informed about product features, updates, and industry trends.
Contribute to a positive team atmosphere and culture.

Requirements

Fluency in Danish and English (both spoken and written).
Previous experience in customer service or a related field is highly preferred.
Strong communication and problem-solving skills.
Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Familiarity with streaming platforms is a plus.
Proficient in using customer service software and tools.
Willingness to relocate to Greece and adapt to a new cultural setting.

Benefits