Norwegian Speaking IT Support Analyst, Greece

Patrique Mercier Recruitment PT is thrilled to present an excellent opportunity for a Norwegian Speaking IT Support Analyst to join our dedicated team in Greece! If you are fluent in Norwegian and have a passion for technology and customer service, this role is your chance to thrive in a beautiful and dynamic cultural landscape.

As a Norwegian Speaking IT Support Analyst, you will provide vital technical support to our Norwegian-speaking clientele. Your main responsibilities will include troubleshooting IT-related issues, ensuring timely and effective solutions, and delivering an outstanding level of customer service. Join us in making a positive impact while enjoying all that Greece has to offer!

Responsibilities

• Deliver expert IT support to Norwegian-speaking customers through various channels including phone, email, and chat.
• Troubleshoot and resolve hardware, software, and network issues effectively.
• Provide clear instructions and support to enhance customer satisfaction.
• Document and maintain detailed records of support cases and their resolutions.
• Collaborate with team members for efficient case management and resolution.
• Stay informed about company products and industry trends to provide knowledgeable support.
• Participate in ongoing training to continually improve technical skills.

Requirements

• Fluency in Norwegian (both written and spoken) with excellent communication abilities.
• Proficient in English, both spoken and written.
• Previous experience in IT support or customer service is advantageous.
• Strong troubleshooting and analytical skills.
• Able to thrive in a fast-paced environment and manage multiple tasks effectively.
• Friendly and approachable demeanor with a strong desire to assist customers.
• Willingness to relocate to Greece and immerse yourself in a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )