Match score not available

Czech Speaking Remote Support for Online Marketplaces - Athens, Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluency in Czech and English, Prior customer support experience preferred, Problem-solving skills, Ability to work remotely, Friendly and approachable demeanor.

Key responsabilities:

Provide remote support for Czech-speaking customers
Resolve inquiries about orders and account management
Document interactions for service improvement
Collaborate with teams to enhance support processes
Engage in continuous training on products

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See all jobs

Job description

Patrique Mercier Recruitment PT is delighted to offer a unique opportunity for a Czech Speaking Remote Support Specialist for Online Marketplaces, located in Athens, Greece! This role allows you to work from home while enjoying the vibrant atmosphere and rich history of one of Europe’s most beautiful cities.

As a Czech Speaking Remote Support Specialist, you will provide essential support for online marketplaces, assisting customers with their inquiries and ensuring they have a smooth shopping experience. Your communication skills and problem-solving capabilities will be key to resolving issues and maintaining high customer satisfaction levels. If you are ready to take on this exciting challenge, we would love to hear from you!

Responsibilities

Provide exceptional remote support to Czech-speaking customers regarding online marketplace inquiries.
Address and resolve customer issues related to orders, products, and account management.
Document customer interactions to improve service quality and efficiency.
Collaborate with the marketplace team to identify trends and enhance support processes.
Engage in continuous training to stay updated on product offerings and industry developments.
Build and maintain positive relationships with customers, ensuring their needs are met.

Requirements

Fluency in Czech (both spoken and written) with excellent communication abilities.
Proficiency in English for effective collaboration with teams.
Prior experience in customer support, particularly in online marketplaces, is advantageous.
Strong problem-solving skills and a proactive approach to customer service.
Ability to work effectively in a remote setup, managing time efficiently.
Friendly, approachable demeanor with a focus on customer satisfaction.
Willingness to relocate to Athens, Greece, or work remotely while embracing the culture.

Benefits