Why Patients Need You
The Solution Engineer role requires advanced technical knowledge and experience in collaborative (team) solutions including but not limited to Copilot, SharePoint Online, Teams/Messaging, M365 Integration; enabling the solution engineer to propose innovative solutions and produce associated system designs for the business. The Solution Engineer is expected to understand and interpret internal and external business needs and to proactively implement new and improve existing solutions.
What You Will Achieve
This position will help in the technical design and delivery of various Colleague Solutions services to the business, providing solution engineering design support with our vendors, helping design and launch new services, and have a keen focus on integration requests and governance across Pfizer platforms with Microsoft. Services include but are not limited:
Integrations:
New software integration design
Documenting best practices and standards for Application Programming Interfaces (API) integrations
Documenting software integration methods
Resolving technical integration issues with existing systems (M365 Integration issues)
Improving the M365 governance process
Close customer interaction to execute on integrations
Ensure integrations use best methods and are efficient, robust and successful.
Services:
Coordinating with the Services Lead for technical guidance and escalation of our services (primarily Sharepoint Dev, Power Platform Dev, and emerging Copilot Studio services.)
Working across managed service vendors, Colleague Solutions personnel and business clients to ensure optimal service delivery and support.
This position reports directly to the Director, Colleague Solutions, Solution Engineering.
How You Will Achieve It
- Implement and integrate emerging collaboration technologies that support the day to day and strategic needs of the business, as well as documented connectivity (integration) points between various systems through API (Application Programming Interface) extensions
- Deliver, install, and document new collaboration solutions and services in conjunction with various Colleague Solutions teams
- Lead technical services to identify and resolve business and or technical problems for existing integrations or applications.
- Liaise with multiple Digital Teams, internal customers & external vendors to deliver solutions and resolve issues
- Collaborate and work closely with other cross functional areas of Digital such as Enterprise Platforms team and Global Information Security to provide a seamless and unified integration experience
Qualifications
Must-Have
- Applicant must have a High School Diploma (or Equivalent) and 15 years of relevant experience.
- Or an associate’s degree with 10 years of experience.
- Or a bachelor’s degree with 7 years of experience.
- 5 years' experience with Microsoft and/or Search technologies
- Ability to work in ambiguous situations and create structure when necessary
- Ability to work in matrixed environment
- Cultural awareness
- Quick to establish trust, respect, and connections
- Cool under pressure and reads situations quickly
Nice to have
- Major in a technical field such as Information Technology or Life Sciences
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
PHYSICAL/MENTAL REQUIREMENTS
N/A
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Must be able to work off-hours in the support of application and platform incidents and service/technology outages.
Some travel, primarily between Pfizer locations
Preference is that work be performed at a Pfizer location, but remote candidates will be considered
Other Job Details
- Work Location Assignment: Remote
- Last day to apply: October 23
- Eligible for Relocation Package – NO
The annual base salary for this position ranges from $117,300.00 to $195,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Information & Business Tech
