Offer summary
Qualifications:
3-5 years in Customer Success or related field, Proven record of managing customer relationships, Exceptional communication and organizational skills, Strong problem solving and multitasking abilities, Fluency in English required.
Key responsabilities:
- Manage a portfolio of customer accounts.
- Lead customer onboarding and facilitate training.
- Conduct regular business reviews and assess satisfaction.
- Address customer issues, acting as an advocate.
- Drive retention through upselling and value minimization.