Offer summary
Qualifications:
Proficient or bilingual in Spanish and English (B2), Excellent communication skills with empathy, Ability to adapt to unplanned situations.
Key responsabilities:
- Log and respond to incoming user requests via various platforms
- Aim for high Customer Satisfaction scores while updating clients
- Deliver post-sales service and support, including sales of products
- Achieve quarterly sales goals while ensuring customer satisfaction
- Capture required data elements in CRM as needed